jlgm Privacy Policy

1. About This Privacy Policy

This Privacy Policy ("Policy") describes how jlgm ("the Company," "we," "us," "our"), the operator of the online gaming platform accessible at jlgm.cam ("the Platform"), collects, uses, stores, shares, and protects the personal data of users ("you," "your," "Player") who access or register on the Platform.

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations (IRR), and the applicable issuances of the National Privacy Commission (NPC). It supplements — and should be read together with — jlgm's Terms & Conditions, available at /terms-conditions.

By registering an account or continuing to use the jlgm Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, you must discontinue use of the Platform.

2. Data Controller

For the purposes of the Philippine Data Privacy Act, jlgm is the Personal Information Controller (PIC) responsible for the personal data collected through the Platform. jlgm has designated a Data Protection Officer (DPO) who oversees compliance with data privacy obligations and serves as the primary point of contact for data subjects exercising their rights.

Contact details for the jlgm Data Protection Officer are provided in Section 14 of this Policy.

3. Personal Data We Collect

jlgm collects only the personal data that is necessary to provide a safe, compliant, and functional online gaming platform. The categories of data we collect, and the contexts in which we collect them, are set out below.

3.1 Registration & Identity Data

• Full legal name as it appears on a government-issued ID
• Date of birth (to verify the 21+ age requirement)
• Gender
• Residential address within the Philippines
• Valid Philippine mobile number
• Email address
• Username and encrypted password

3.2 Identity Verification (KYC) Data

• Copies of government-issued photo ID (e.g., Philippine passport, driver's license, UMID, PhilSys ID, voter's ID)
• Proof of address documentation
• Selfie with ID for facial verification
• Proof of payment method ownership

3.3 Financial & Transaction Data

• Deposit and withdrawal transaction records (amounts, dates, methods)
• GCash / PayMaya account references (partial, masked)
• Bank account details (account holder name, bank name — not full account numbers)
• Wagering history and game activity records
• Bonus and promotional credit history

3.4 Technical & Device Data

• IP address at time of login and transaction
• Device type, operating system, and browser version
• Session timestamps and duration
• Pages visited, game sessions opened, and feature interactions
• Geolocation data (country/region level, derived from IP)

3.5 Communications Data

• Records of live chat support conversations
• Email correspondence with jlgm support
• Feedback, complaint, and dispute records

4. How We Use Your Personal Data

jlgm uses the personal data it collects for the following purposes:

5. Legal Basis for Processing

Under the Philippine Data Privacy Act, jlgm processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our obligations under the Terms & Conditions you accepted at registration — including account management, game provision, and payment processing.
• Legal Obligation: Processing required to comply with PAGCOR regulatory requirements, the Anti-Money Laundering Act (AMLA), the Philippine Data Privacy Act, and other applicable Philippine laws.
• Legitimate Interest: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics — where these interests are balanced against and do not override your fundamental rights.
• Consent: Processing for optional purposes such as marketing communications and personalized promotions, where you have provided explicit consent. You may withdraw marketing consent at any time by updating your account preferences or contacting support.

6. Data Sharing & Third Parties

jlgm does not sell your personal data. We share personal data with third parties only where strictly necessary and under appropriate data processing agreements. The categories of recipients and the basis for sharing are as follows:

6.1 PAGCOR and Regulatory Authorities

jlgm is obligated to provide player data, transaction records, and compliance reports to PAGCOR upon request, as part of our ongoing licensing obligations. We may also be required to disclose data to the Anti-Money Laundering Council (AMLC), the National Privacy Commission, the Bureau of Internal Revenue (BIR), and other Philippine government authorities pursuant to lawful orders.

6.2 Payment Processors

jlgm shares necessary transaction data with certified payment processors — including GCash, PayMaya, BPI, BDO, and Metrobank — solely for the purpose of facilitating your deposits and withdrawals. Each processor operates under its own privacy policy and data processing agreements with jlgm.

6.3 Identity Verification (KYC) Providers

jlgm uses certified third-party KYC service providers to assist with identity document verification and facial recognition matching. These providers process identity data solely for verification purposes and are contractually prohibited from retaining or using your data for any other purpose.

6.4 Game Content Providers

Third-party game providers whose titles are hosted on jlgm may receive limited session and wagering data necessary to operate and audit their games. Personal identity data is not passed to game providers.

6.5 IT Infrastructure Providers

jlgm uses certified cloud hosting, cybersecurity, and infrastructure providers to operate the Platform. These providers act as Personal Information Processors (PIPs) under the Data Privacy Act and are bound by strict data processing agreements.

7. Cookies & Tracking Technologies

jlgm uses cookies and similar tracking technologies to operate, secure, and improve the Platform. The types of cookies we use are:

• Essential Cookies: Required for core Platform functionality including login session management, account security, and transaction processing. These cannot be disabled without impairing Platform access.
• Performance Cookies: Used to analyze how players interact with the Platform — including page load times, error rates, and navigation patterns — to identify and fix technical issues.
• Functionality Cookies: Store your preferences such as language settings, preferred game categories, and display options to personalize your experience across sessions.
• Analytics Cookies: Aggregate usage data that helps jlgm understand overall Platform performance. Where third-party analytics tools are used, data is anonymized before transmission.

You may manage non-essential cookie preferences through your browser settings at any time. Disabling essential cookies will affect your ability to use the Platform. jlgm does not use cookies to serve third-party advertising.

8. Data Retention

jlgm retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, and no longer — subject to mandatory legal and regulatory retention requirements. The following retention schedule applies:

Upon expiry of the applicable retention period, jlgm will securely delete or anonymize personal data in a manner that prevents reconstruction or identification.

9. Data Security

jlgm implements technical and organizational security measures appropriate to the nature and sensitivity of the personal data it processes. Our security framework includes:

• TLS 1.3 encryption for all data in transit between your device and jlgm servers
• AES-256 encryption for personal data stored in our databases
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis
• Multi-factor authentication (MFA) for all jlgm administrative system access
• Regular third-party penetration testing and security audits
• Intrusion detection systems and 24/7 security monitoring
• Segregated storage of financial and identity data
• Documented incident response procedures meeting NPC breach notification timelines

While jlgm takes all reasonable precautions, no internet-based platform can guarantee absolute security. Players are encouraged to use strong, unique passwords and enable two-factor authentication on their jlgm accounts.

10. Your Data Subject Rights

Under the Philippine Data Privacy Act, you have the following rights with respect to your personal data held by jlgm. These rights may be exercised by contacting jlgm's Data Protection Officer (see Section 14):

jlgm will respond to verified data subject requests within 15 working days of receipt. We may require identity verification before processing any request to ensure your data is not disclosed to unauthorized parties.

11. Children's Privacy

jlgm's Platform is strictly restricted to individuals aged 21 years and above, consistent with PAGCOR's minimum gambling age requirements. jlgm does not knowingly collect personal data from individuals under the age of 21. If jlgm becomes aware that personal data has been provided by or on behalf of a minor, the associated account will be immediately closed and all data deleted, except where retention is required by law.

Parents or guardians who believe a minor has registered on jlgm should contact our Data Protection Officer immediately at the contact details provided in Section 14.

12. Cross-Border Data Transfers

Some of jlgm's third-party service providers — including cloud infrastructure, game providers, and KYC processors — may process data in jurisdictions outside the Philippines. Where such transfers occur, jlgm ensures that:

• The recipient jurisdiction provides an adequate level of data protection, or
• Appropriate contractual safeguards are in place (e.g., standard contractual clauses), or
• The transfer is otherwise permitted under the Data Privacy Act and applicable NPC guidelines

Players may request information about specific cross-border transfer arrangements by contacting jlgm's Data Protection Officer.

13. Changes to This Privacy Policy

jlgm reserves the right to update this Privacy Policy at any time to reflect changes in our processing activities, regulatory requirements, or business operations. Material changes will be communicated to players via email to the registered address and/or via a prominent notice on the Platform at least 7 days before the change takes effect.

The "Last Updated" date at the top of this Policy reflects the most recent revision. Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this page periodically.

14. Contact & Data Protection Officer

For all data privacy inquiries, data subject rights requests, or concerns regarding jlgm's processing of your personal data, please contact jlgm's Data Protection Officer:

If you are not satisfied with jlgm's response to a data privacy concern, you have the right to escalate the matter directly to the National Privacy Commission of the Philippines.